Batman: Arkham Knight PC Sales Suspended Until It’s Fixed


A mere 31 hours after I wrote about how the terrible PC support for Batman: Arkham Knight has killed off any of my future interest in the title to the point of boycott, Warner Bros. Games has done the unthinkable. In an open letter on the Arkham Knight forums, the community admin confirmed that all future game sales of the PC version will be suspended while they “work to address these issues to satisfy (their) quality standards.” In effect, you cannot buy the game now on PC until they properly fix it.

“We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC,” the letter notes. “We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.”

The letter goes on to ask those who currently own Batman: Arkham Knight on PC for, “Patience while these issues are resolved,” however they also link to where you can request a refund; both at the hub and to a page where Valve describes the Steam Refunds process.

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For all intents and purposes, Warner Bros. did the right thing in completely pulling Batman: Arkham Knight on PC from distribution. However, this is the second high-profile PC release from the publisher in the last three months that produced disastrous results at launch. Not so oddly enough, both instances came from external development teams (Iron Galaxy for Arkham Knight, High Voltage for Mortal Kombat X) handling the port job to PC. Hopefully, this will awaken people in charge of such business decisions at WB Games that, perhaps, it’s best to get the work done with an internal studio.

Or, you know, don’t release a product known to be broken at launch at all.

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